Privacy Policy

1. Introduction

We are a hotel management company, managing close to 200 hotels. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We collect personal information strictly from customers who show interest in staying at our hotels and request to be contacted for their bookings. The types of information we collect include:

• Name
• Email address
• Phone number

We never collect payment information. The personal information we gather is typically received when guests provide it through portals such as Hotel Planner, Cvent, various hotel brand tools, or by contacting the hotel directly.

3. How We Use Your Information

We use the information we collect solely to contact you and provide the information or services you request. We do not track any other information or activity.

4. Data Sharing

We do not share your personal information with any third parties or affiliates. Your data is used strictly for the purposes of your booking and communication with our hotels.

5. Data Storage and Security

We do not store personal information long-term. However, if you wish to have your information deleted from our records, you can simply contact us at sales@masterkeyusa.com.

6. Third-Party Services

We use Zoho CRM to manage and secure data. Zoho secures data stored on its servers using the AES-256 protocol, which helps prevent data from being leaked or lost.

7. Compliance

We are committed to adhering to all applicable privacy laws and regulations. If there are any changes to how we manage your personal information, we will update this policy accordingly.

8. Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically to stay informed.

10. Contact Information

If you have any questions or concerns regarding our privacy practices, or if you wish to delete your personal information, please contact our company head at vishal@masterkeyusa.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties