Every Guest Review Answered Professionally and On Time.
Masterkey monitors and responds to every guest review across all major platforms within 24 hours — professional tone, no templates, no AI-only responses.
24-Hour Response SLA and More
Get a Free Hotel Performance Audit View Pricing24-Hour Response SLA
Every review on Google, Booking.com, Expedia, TripAdvisor, and Hotels.com is answered within 24 hours — including weekends and holidays.
Professional Responses Only
No templates, no AI-generated copy-paste. Every response is written by a trained hospitality professional who reads the full review context.
Monthly Reputation Reports
Monthly report showing your review volume, average rating, response rate, and sentiment trends across all platforms.
Review Ethics Policy
We never solicit fake reviews, incentivize reviews, or violate platform policies. Our practice is fully compliant with Google, TripAdvisor, and Booking.com guidelines.